Privacy Policy

Baobabservicedhomes.com website is owned by Loughlin Portfolio Management Limited T/A Baobab Homes, Company registered Address: 88A George Lane London E18 1JJ. Company Reg. No. 12387958 - registered in England and Wales

We have adopted this Privacy Policy, which determines how we are processing the information collected by Baobabservicedhomes.com, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Baobabservicedhomes.com website.

We take care of your personal data and undertake to guarantee its confidentiality and security. We will take all reasonable steps to protect your personal information, but data can never be guaranteed as 100% secure. Please note that we will not be liable for any breach of security unless we have been negligent.

As of the 25 May 2018 the General Data Protection Regulation (GDPR) was enforced across Europe.

This Policy explains when and why we collect personal information about people who visit our website or who speak to us over the telephone, via e-mail or online, how we use it that data, the conditions under which we may disclose it to others, and how we keep it secure.

We may change this Policy from time to time so please check with to ensure that you’re happy with any changes. By registering your details with us, you’re agreeing to be bound by this Policy.

Why don’t we have a Data Protection Officer?

Under the GDPR, you must appoint a DPO if:

• you are a public authority (except for courts acting in their judicial capacity);

• your core activities require large scale, regular and systematic monitoring of individuals (for example, online behaviour tracking); or

• your core activities consist of large scale processing of special categories of data or data relating to criminal convictions and offences.

At Baobab Homes, our requirements are fairly simple and we don’t engage in the large scale processing of data.

Therefore we don’t employ a specialist Data Protection Officer, however if you do have any questions then please contact Data Control on booking@baobabservicedhomes.com or baobab.homes@outlook.com

Personal information we collect:

When you visit the Baobabservicedhomes.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.” Moreover, we might collect the personal data you provide to us (including but not limited to Name, Surname, Address, telephone number, payment information, etc.) during registration to be able to fulfill the agreement.

Locations outside the European Economic Area may be used for transferring data we collect about you. These data sites are for storing or processing of your information. The information we share outside the European Economic Area may be shared with staff based on the process and storage of said data. It may include such processes as processing a payment or offering support for your service or product needs. The staff processing or storing information may work for our suppliers outside the European Economic Area. By submitting your data to use you have agreed to this transfer and storage of data. We take all reasonable action to ensure the safety of your personal data in agreement with this Privacy Policy.

Information we are provided will be stored on secure servers. Transaction data is encrypted for your safety. Anyone who does not wish to give consent for our site or third party use has the opportunity to decline. Once we receive your withhold for consent we will remove your details from any mailings or third party communications.

None of the information collected about you will offer identifiable characteristics. Information shared to a third party is statistical only. We will not reveal who you are, only mathematical information about our visitors.

You should understand data via online transmission is not completely secure. We cannot guarantee full protection and security data, only that we take all reasonable action to protect information sent to us electronically. Transmission of any data by you is at your own risk. Where applicable you may be given access to sections of our site that require a password. You are responsible for the passwords safety and confidentiality.

How long do we keep your personal data?

How long we keep your personal data depends on the context in which you provided it and the marketing preferences you have expressed. In particular:

• We will keep any personal data we or need to provide you with any of the services we provide to you for the period during which that service is provided;

• We may keep your contact details for as long as we have your consent to send you marketing information;

• We may keep records of any transactions you enter with us for up to six years. This is so that we can respond to any complaints or disputes that arise in that period;

• We will keep other personal data about you a longer period up to 15 years if it is necessary for us to do so to comply with the law (The Limitation Act 1980).

• We will not sell or rent your information to third parties.

• We will not share your information with third parties for marketing purposes.

We have in place security policies, rules and measures to protect the personal data we have under our control, both on and offline, from improper access, use, alteration, destruction and loss.

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or book & enquire a property or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via booking@baobabservicedhomes.com or baobab.homes@outlook.com.

Your rights:

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

Cookie Usage:

There are instances where we may use cookies to gather information regarding our services in a mathematical collection for our website and our advertisers.

Any information collected will not have any identifying data. It is statistical data about our visitors and how they have used our site. No personal details will be shared that could identify you.

We may assemble information about your common internet use with a cookie file. When used, the cookies are downloaded to your computer automatically. The cookie is stored on the hard drive, with transferred information. The data sought by the cookie helps us improve our website and any service offered to you.

Under the EU Cookie Directive 2012, you as a user have the right to decline the use of cookies during your visit to our site. In order to do this, do not check the ‘I Accept’ checkbox that appears when our site loads. Whilst this is your right, it may result in you not being able to use all of the functionality of our site.

Your browser has the ability to decline cookies. This is done by setting your browser options to decline all cookies. Note: if you do decline the download of cookies, some aspects of our site may not work or allow you access.

We use Google Analytics to record statistics of traffic and content viewed on the website to help us improve the site and its operation

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Third Party Links

Third party links may be discovered on our site. These third party links have their own privacy policy, which you agree to when you click on the link. We are not responsible nor do we accept responsibility for third party links. Our liability covers us only on our site, and thus we do not accept liability for third party links as we have no control over them.

Information accessibility & security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. 

We cannot withhold data we collect about you, as per The Data Protection Act 1998. This act provides you with access to any information we may hold on you. If you wish to have access about our data collection on you please pay our fee of £15. The fee covers our costs for processing your request and getting the data to you. Please use the contact details below to formulate your data access request.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to booking@baobabservicedhomes.com  or baobab.homes@outlook.com

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